What is sales management software for a distribution business?+
It is the part of a distributor management system that runs your selling: planning salesman routes, taking orders at the shop door on a phone, approving those orders at your office against real stock, making bills that apply company schemes by themselves, and controlling credit before the goods leave. It is not a CRM. There are no leads, no deal stages and no forecast, because your customer is a shop that already buys from you.
Can my salesman take orders where there is no internet?+
Yes. That is what the Android app is for. It holds his route, his shops and their balances, the catalogue and the running schemes from its last download, and takes orders completely offline. The orders stay on the phone until he presses Send. No order is lost if the app is closed or the phone restarts, and no order arrives twice if the signal drops while sending.
Does the salesman’s phone reserve the stock?+
No, and that is deliberate. A phone that has been offline for hours cannot know what is on your shelf. So a field order carries no godown, no price and no stock hold. It carries an order number the moment it arrives, so your office can quote it back the same minute, and the stock is held at your office when it accepts, against a real godown.
Can my salesman fix an order he got wrong?+
Yes, as long as your office has not answered it. He can replace the whole order or cancel it. Once you accept or reject it, both options close and his screen tells him so — then he rings your office. A rejection always carries a reason, which he reads on his phone.
How are company schemes like 12+1 handled on the bill?+
You enter the company letter once: one product, free goods or a percentage, an optional limit, the company’s share of the cost, a start date, an end date and who it is for. The dates control it, so there is no button to switch on and none to forget to switch off. The bill then applies the scheme by itself, and the free carton comes from the same batch the paid cartons came from. Your counter man can remove a scheme line with a reason, but never change its quantity, and if stock is short the free line is trimmed and the bill still goes through.
What happens when a shop returns cartons that came with free goods?+
The return takes the free goods back, because those cartons no longer earn them. If the return would leave the shop holding more free goods than it still qualifies for, it is refused — unless somebody with the scheme permission allows it, with a reason on the record. Your schemes report already counts returns, so you never claim a carton from the company that came back to you. A percentage scheme has nothing to take back.
Can I stop a shop that already owes too much from buying again?+
Yes. Every shop starts as cash only, and credit is something you grant through its own permission with a reason. For each shop you set a credit limit, a number of credit days, and a limit on how many bills can stay unpaid at once. Who can override those is a separate permission from who can sell, so your counter clerk cannot quietly overrule you in the middle of a sale. Your salesman also sees each shop’s balance on his phone before he takes the order, which is when the decision is cheapest to make.
How is overdue calculated? Does something have to run overnight?+
Nothing runs overnight. A due date is the bill date plus that shop’s credit days, falling back to your house default if the shop has none. Overdue means money still unpaid after the due day has passed, and the due day itself is still in time. Both are calculated the moment you open them instead of being stored, so a bill that was paid is never shown as overdue however old it is. The aging list — not due, 1–30, 31–60, 61–90, 90+ — counts only what is still unpaid on each bill, so a 10,000 bill with 9,000 paid shows 1,000 and not 10,000.
What is the difference between a sales return and cancelling a bill?+
You void a bill when the goods never went. You make a return when the goods went and came back. A posted bill can never be edited: to correct it you void it, which puts back exactly the batches it took and credits the khata, then you make a fresh bill, and the original stays on the record. A return is made against one posted bill, limited per line to what was delivered minus what has already come back, and it settles that bill the same way a payment does.
I hold three dealerships. Can one salesman’s route cover all of them?+
Yes. A shop can sit on more than one route, so different salesmen can call at the same store for different companies, and each route stays its own ordered round. The same shop twice on one route is not allowed, because a salesman visits each door once a morning. Company is a separation of your catalogue, not just a label, so your sales figures come out per company without anybody sorting them afterwards.
Can I see what each salesman sold?+
Yes. Every bill can record which salesman it belongs to, which is often not the person who typed it. It is stored as a real user rather than a typed name, so the report is a clean filter over real bills instead of a search over different spellings. It is optional, because a walk-in customer belongs to nobody. Note that the system reports what was sold — it does not calculate a commission on it.
Does it handle delivery, van sales and collection at the shop door?+
Not today. Bills are made at your office, and there is no van stock, no load sheet and no app for a delivery man to collect cash against. A bill can record that it was paid in cash, fully or partly, when it was entered — but the delivery trip itself is not managed by the software. If your business is mainly van selling rather than book-and-supply, this is not the right product for you yet.
Can I buy the sales part on its own?+
No. Sales is part of Netolyst DMS and is not sold separately, and that is a product decision rather than a pricing one. The bill is what removes stock, the khata is what the bill debits, and the accounting entry is written at the same moment as both. A sales module connected to nothing would make you type the same carton a second time somewhere else, and that is the problem this product exists to remove.
What kind of phone does my salesman need?+
Any Android phone running version 7.0 or above. It is a real Android app, not a website, it keeps its own encrypted data on the phone, and cloud backup is switched off — so his route, his shops and their balances travel with the phone and nowhere else. Your office side runs in a normal browser on a laptop or desktop.